Privacy Policy and SMS Terms
Summary
The Farmstead Depot respects your privacy. This page explains what we collect, how we use information, when we share it, and the choices you have. It also sets out our SMS Terms of Service since you may choose to communicate with us by text. If anything is unclear, contact us and we will help.
Key points We collect basic contact details such as name, email, phone number, and mailing address when you provide them. We use this information to answer questions, provide customer service, and support orders. We do not sell personal information. SMS consent is not shared with third parties.
Who We Are
This policy covers the services operated by The Farmstead Depot and the website at www.farmsteaddepot.com. It applies to information collected online and through our SMS communications.
Information We Collect
We collect information that you choose to provide. This includes your name, email address, phone number, and mailing address. When you contact us with questions or place inquiries about products, we collect the content of your message and any context needed to respond. When you interact with our website, we may receive limited device and usage information that helps us keep the site reliable and improve it.
We also receive information from service providers that support our operations. We use Google Analytics to understand website usage in aggregate. We use RingCentral to facilitate communications, including calls and texts that you initiate.
How We Use Information
We use personal information to respond to questions, provide customer service, and support product inquiries. We use it to operate the website, maintain security, troubleshoot issues, and improve how our services work. When you ask us to contact you, we use your details to send the messages you request. We may also use information to comply with legal obligations and protect our rights and the rights of others.
We do not sell your personal information.
SMS Terms of Service
By opting into SMS from a web form or any other medium, you agree to receive text messages from The Farmstead Depot. Messages are limited to product-related conversations and customer support that you initiate or request. Examples include help with product information, availability, fit or use, order assistance, and related service updates. Messaging frequency may vary. Message and data rates may apply. To opt out at any time, reply STOP. For assistance, reply HELP or visit www.farmsteaddepot.com.
We record your consent when you opt in. Consent is not a condition of purchase. You can withdraw consent by replying STOP. You can view this Privacy Policy and SMS Terms at www.farmsteaddepot.com/privacy.
Data Retention
We keep personal information for as long as needed for the purposes described here. We keep it to provide services, support orders, meet legal requirements, and protect our rights. When information is no longer needed, we delete it or de-identify it within a reasonable time.
Security
We use reasonable administrative, technical, and physical measures designed to protect personal information against unauthorized access, loss, or alteration. No method of transmission or storage is perfectly secure, so we cannot guarantee absolute security. If you have concerns about a specific interaction, contact us and we will work with you.
Your Privacy Rights
You can request access to your personal information, ask us to correct it, or ask us to delete it where applicable. To exercise a request, use the contact details below and include enough information for us to verify your identity and locate your records. You can withdraw SMS consent by replying STOP at any time.
State Notices
Residents of states with consumer privacy laws may have rights to know, access, correct, or delete personal information. You may also have the right to limit certain uses. We do not sell personal information. To make a request, use the contact details below and write “Privacy Request” in your subject line.
EEA, UK, and Switzerland
If you are in the EEA, UK, or Switzerland, we process personal data based on consent, contract, legal obligation, or legitimate interests such as operating and improving our services. You may have rights to access, correct, delete, or object to certain processing. You may contact your local supervisory authority if you have concerns.
Children’s Privacy
Our services are intended for general audiences and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us and we will take appropriate steps to remove it.
International Users
If you access our services from outside the United States, your information may be transferred to and processed in the United States, where laws may differ from those in your home country.
Changes to This Policy
We may update this page as our practices change. If we make material changes, we will post the update here with a new effective date. Your continued use of our services after an update means you accept the revised policy.
Contact Us
If you have questions about this Privacy Policy or our SMS Terms, or if you want to exercise your rights, reach out using the details below.
The Farmstead Depot
3866 Pioneeer Rd, Homedale, Idaho
Email: cody@farmsteaddepot.com
Website: www.farmsteaddepot.com
